PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from this website.

​

Controller (pursuant to Art. 4(7) GDPR):
COLOR POLES GbR
Birkenwaldstraße 214
70191 Stuttgart, Germany
Email: colorpoles@gmx.de

​

Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."

​

We collect Device Information using the following technologies:

​

• Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. We only use non-essential cookies (e.g., for analytics) with your explicit consent, in accordance with Art. 6(1)(a) GDPR. For more information about cookies and how to disable them, visit All About Cookies.

• Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers and information for third-party payment providers like PayPal), email address, and phone number. We refer to this information as "Order Information."

When we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

​

How Do We Use Your Personal Information?
We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you

• Screen our orders for potential risk or fraud

• Provide you with information or advertising relating to our products or services, in line with your preferences

​

The legal basis for processing Order Information is Art. 6(1)(b) GDPR (performance of a contract).

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

​

The legal basis for processing Device Information is Art. 6(1)(f) GDPR (legitimate interest), or Art. 6(1)(a) GDPR if based on your consent (e.g., analytics cookies).

​

Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Wix as our website and online store provider – you can read more about how Wix uses your Personal Information at Wix Privacy Policy.

​

We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here. You can also opt out of Google Analytics here.

​

We may transfer your personal information to countries outside the European Economic Area (EEA), such as the United States or Canada. Where this is the case, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

​

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

​

Paypal Payment
All PayPal transactions are subject to the PayPal Privacy Policy, which can be found here.

​

Collection and Processing When Using the Contact Form
When using the contact form, we collect personal data only to the extent provided by you. We use your email address solely to process your request. The legal basis for this is Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries). Your data will then be deleted unless you have consented to further processing and use.

​

Use of the Email Address for Sending Newsletters
We use your email address exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this (Art. 6(1)(a) GDPR).

​

You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by sending us a message. Contact details for this can be found in our imprint. Your email address will then be deleted from the mailing list.
 

Your Rights
If you are a European resident, you have the right (Art. 15–20 GDPR) to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information above.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests as listed above.
According to Art. 21(1) GDPR, you also have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

 

Data Retention
When you place an order through the Site, we will maintain your Order Information for the duration of the warranty period and in accordance with statutory retention periods, particularly those required by tax and commercial law. It will be deleted after these periods unless you have consented to further processing.

 

Right of Appeal to the Supervisory Authority
According to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that your personal data is not being processed lawfully.

​

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

​

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at colorpoles@gmx.de or by mail at the address provided above.